108 (emergency telephone number)

108 (usually pronounced "one-zero-eight") is a free telephone number for emergency services to call in the Indian states of Andhra Pradesh, Gujarat, Uttarakhand, Goa, Rajasthan, Tamil Nadu, Chhattisgarh, Karnataka, Kerala, Assam, Meghalaya, Himachal Pradesh and Madhya Pradesh when emergency. The 108 Emergency Response Services is a free 24/7 emergency service for providing integrated medical, police and fire emergency services. The service is provided in Public Private Partnership between State Government and GVK Emergency Management and Research Institute.

The process

When an emergency is reported through 1-0-8, the call taker gathers the needed basic information and dispatches appropriate services. Basic information obtained includes:

  1. Where the call is placed from (District/Mandal/City/Town/exact location/landmark)
  2. The type of emergency
  3. Number of people injured and the condition of the injured
  4. The caller’s name and contact number – for location guidance if required

Emergency help dispatched through this process is expected to reach the site of the emergency in an average of 18 minutes. Pre-hospital care will be given to patients being transported to the nearest hospital.

The 108 Emergency Response Service should be called:

  1. To save a life
  2. To report a crime in progress
  3. To report a fire
  4. Anytime an emergency response is required for medical, law enforcement and fire.

External links